020 3417 3536

admin@hertsmerevalleycare.co.uk

                                               Hertsmere Valley Care Services Limited. No 9 Bell Lane Hendon NW4 2BP Tel: +44 203 3417 3536,
Registered in England and Wales: Registration No: 08807439. Licensed by the Care Quality Commission for Social Care Inspection Certificate No: 1-13492

                                                                         Supporting Independence through personalized home care services.

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Privacy Policy and Cookies

Discover why we're the nation's number one Nursing Agency 

All our healthcare Staffs are directly employed by Us. new operate on a very strict company policy whereby we cannot outsource our services.

Why is this Policy important to Us? It means we can ensure that all our healthcare staffs maintain the high-quality standards and receive the necessary support needed for their roles.

As direct employees, we manage our healthcare staffs

pay and benefits, including their holiday pay, pension contributions, overtime and travel expenses. We assign a supervisor, line manager and mentor to all our healthcare staffs.

We believe that by supporting our staffs will enable them to provide the service expected of them in a professional manner. We’re available 24/7 if they need extra help through our dedicated staff’s helpline.

We are well equipped in meeting the needs of providers at a very short notice. We are committed to providing quality care to all our clients. We are proud to have built our care service on the strength of our local reputation, recognising that from your perspective it is the quality of our Staffs  that matters. Our Staffs  training and development is our key focus.

Exceptional teamwork is paramount to us and is our core competency. Hertsmere Valley Care Services operates a robust recruitment and selection policy that promote a standard of excellence and embraces fundamental principles of Good Care Practice.

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Call us today for an informal chat 

Smart procedures and checks are essential for ensuring a high-quality service and the welfare of our customers and Staffs. We currently Use different systems to manage all our clients and staffs so we can easily:

• Coordinate home care visits and safely set-up and oversee care packages: We use secure mobile technology for monitoring home care visits. This includes every of our carers visiting any service user being issued a barcode to access a work mobile app which enables them to quickly clock-in and clock-out every time they visit a customer. This real-time monitoring means ensures we monitor all our staffs and being notify of where all carers are at any one time. On the rare occasion that there’s a delay or problem, they will keep you up-to-date and make other arrangements if needed.

• Booked staffs to cover a shift and being notified when the staff arrive at the destination: We Use this system to monitor the punctuality of our staffs to maintain the trust our Public/private hospitals has placed on Us.